Open Source Help Desk And Asset Management Software

A product was classified as help desk software if it contained all the core features ticketing knowledge base and communication.

Open source help desk and asset management software.

During the same period the product s rating also had to be. Software that met this market definition also needed a minimum of 5 reviews published on the it asset management software category page. Software that met the market definition also needed a minimum of 10 reviews published on the help desk software category page between may 21 2018 and may 20 2019. Help desk asset management reports analytics with best of breed integrations in a single workspace.

Glpi is an incredible service management software based on open source technologies. Help desk software hesk. Have minimum number of reviews. Kwok information server is an open source it management system providing it asset tracking hardware inventory and software license issue tracking helpdesk service contract management vendor contact management and knowledge base.

Solarwinds web help desk it asset management software is designed to discover all your hardware and software assets and inventory information including hostname model serial number logged in user operating system hard drive memory and installed software through a built in scanning engine based on subnet or ip range. A product was classified as it asset management software if it contained these core features asset tracking inventory management and reporting. Simplify asset management with automated asset discovery. Download powerful service desk sysaid.

It helps you plan and manage it changes in an easy way solve problems efficiently automate your business processes and gain control over your it infrastructure. A surprisingly simple user friendly and free help desk software with integrated knowledgebase. This software is open source and supports windows linux operating systems there is a dynamic dashboard for managing hardware software vendors and categories. Download kwok information server for free.

Help desk software enables the user to assign prioritise and categorise tickets so that the user can keep track of them and consequently respond to them the user can track monitor and manage incoming customer support tickets from different channels in a single location. It also comes with a job tacking system coupled with methods that help users create an assets database. Its major flaw is that it offers no support whatsoever. Snipe it is a free open source it asset management system that helps you manage assets software licenses accessories components and consumables within your organization.