Customer care how will we succeed in a competitive market.
Pg e customer service customer.
Pg e customer connections.
503 228 6322 or 800 542 8818 7 a m.
If the department you wish to reach is not listed below please call 503 464 8000.
P g customer portal web order management.
To 7 p m monday through friday.
Average pacific gas and electric company pg e customer service representative yearly pay in the united states is approximately 77 143 which is 148 above the national average.
Go to start or stop service.
If you are a current pg e residential customer go to current the pg e residential customer section below.
Salary information comes from 15 data points collected directly from employees users and past and present job advertisements on indeed in the past 36 months.
Deliver a positive seamless customer experience.
Enter the address where you want to start service and select the correct address from the drop down menu.
Convenience is a top priority whether via mobile device desktop or on the phone through a record message or a live conversation with a customer service representative.
Customer service outages customer service.
Responded to customer inquiries and successfully resolved customer issues by providing information or taking action on behalf of the customer in a caring timely and accurate manner.
The process started with pg e s customer experience strategy team which did a deep analysis of what customers want and expect.
The p g customer portal and web order management systems assist the company s trade partners in purchasing managing and promoting p g products.
Have a question about your bill or usage amount.
Pg e s customer care team knows our customers inside and out.
In an emergency if you smell natural gas see downed power lines or suspect another emergency situation leave the area immediately and then call 9 1 1 or pg e 24 hour customer service center.
Then call pg e at 1 800 743 5000.
Enter your name and identification information.
Before you call save time and read the answers to our top questions.
Select new to pg e.
Utilized phone and computer to research and analyze account information to satisfy internal and external customers with customer inquiries billing issues service.
Enter your start date.